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Help Desk Level 1 Great long term opportunity to work for a Nationwide Leader in its field of expertise. JOB SUMMARY/OVERVIEW The Helpdesk Analyst is responsible for providing first level troubleshooting and support to the internal organization as the main point of contact for IT support needs. The Helpdesk Analyst will troubleshoot issues raised from end-user calls, emails, and unassigned cases and coordinate problem resolution. The Helpdesk Analyst will answer ACD phone calls to the Help Desk, process emails. After registering you may be able to apply for this job directly (if still active) on ((None))'s site. Future job matches may be sent from Geebo approved job partners.
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