PT Visitor Services Coordinator/MVHP
Bradenton, FL Bradenton, FL Part-time Part-time $15 an hour $15 an hour 5 days ago 5 days ago 5 days ago Job Summary Manatee Village Historical Park (MVHP) is a museum that tells the history of our community's settlers.
Through its collection of restored buildings from Manatee County's settlement history and educational programming, MVHP offers visitors the ability to experience life in Manatee County before the arrival of modern conveniences such as automobiles and electricity.
The Part-Time Visitor Services Coordinator position is a part-time, non-supervisory position reporting to the Supervisor of Manatee Village Historical Park.
The Visitor Services Coordinator serves as the first point-of-contact for the general public.
Minimum Qualifications High School diploma or GED One year of recent and relevant experience that demonstrates the ability to apply acute attention to detail in maintenance of detailed data, preferably in an automated systems environment Computer literacy which includes, but is not limited to, proficiency in Microsoft Windows Suite Basic mathematical aptitude, as well as alpha and numeric filing skills required Must be able to operate general office equipment Some experience in cash handling and issuing receipts Some purchasing, invoicing, and inventory experience Organizational Values Along with the satisfactory performance of this job's essential functions, the employee in this position is expected to actively and consistently demonstrate the core values of the Clerk's Office.
Service to All Everyone is my customer.
From our customers to my coworkers and colleagues, excellent service is my primary goal.
I will provide courteous, patient and knowledgeable service to everyone.
Integrity I will foster the highest level of ethical conduct and promote an atmosphere of transparency, accountability and confidentiality in my actions and behavior.
I will comply with all the Clerk's policies.
Respect I will treat the office, everyone I come in contact with and myself with respect.
From punctuality to dress code, I will be mindful of what my actions and my appearance communicate to others.
Communication I will present ideas and information in a thoughtful and courteous manner and be open minded to the ideas and suggestions of others.
I take responsibility to keep others fully informed of situations and information at all levels whether in writing or verbally.
Ownership I accept responsibility for the quality, quantity and timeliness of my work.
I will seek answers to issues I do not understand and I will own my behavior.
Teamwork I hold myself and others accountable for the success of the team.
I support a culture that finds solutions, rather than make excuses or place blame.
I will be flexible and cooperative when faced with change.
Development I will foster an environment of continuous improvement.
I am encouraged to research, study and learn the vast workings of the Clerk's office so I can be of the most service to our customers.
Essential Functions It is understood that every incidental duty connected with operations listed in the job description is not always specifically described, and that employees, at the discretion of management, may be required to perform duties not within their job descriptions.
The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Professional oral and written communication skills Provides excellent customer service to all in person, in email and over the phone; is approachable, helpful and personable; and answers questions knowledgeably and with patience Enforces museum policies in a firm but friendly manner Works effectively on a small team; open to learning, able to take constructive feedback and takes responsibility for their own actions, work, and opinions Ability to engage multiple projects simultaneously and well while meeting deadlines Coordinates and attends to all aspects of visitor experience, including serving as the first point-of-contact for visitors and answering phone calls Communicates to visitors a range of general museum information such as visitor rules, where to find things in the buildings, and up-to-date information on current museum programs, events, and exhibits Directs callers and inquiring visitors to appropriate sources and staff within the museum and takes messages when the appropriate staff member is not available to answer those questions Maintains communications with cultural partners regarding distribution of their flyers and other materials Organizes and maintains up-to-date brochure racks and free literature Manages and operates the museum gift shop Conducts retail sales in the gift shop.
Tracks and reports sales to the Supervisor as required by museum protocols and internal accounting controls Manages cash control and daily deposits with accuracy, including both gift shop revenue and cash donations Orders, stocks, prices, and tracks gift shop inventory that is relevant to the museum's mission and vision Serves as the gift shop desk attendant Assists with general administrative duties, including but not limited to setting up for meetings, recording and entering visitation data, digitizing files, and sorting and distributing mail to appropriate staff Assists with all operations of facility, including emergency preparedness and ongoing custodial duties Assists management with other related duties as assigned Regular and reliable attendance is an essential function of this job ESSENTIAL MENTAL AND PHYSICAL FUNCTIONS The essential mental and physical functions listed below are required in order for an employee to be able to perform the essential functions of this position.
Thinking critically; defined as reading, understanding, and taking appropriate action on detailed and complex information Maintaining confidentiality of information learned or acquired as part of the position which, if disclosed, might have adverse internal effect or objectionable outside results Ability to hear ordinary conversation and office sounds Verbal communication in person and on the phone Written communication by hand and on PC Sitting for prolonged periods of time Standing for prolonged periods of time Repetitive actions/motion of one or both hands Ability to bend/squat/kneel Ability to lift 25 lbs and push/pull 40 lbs.
Estimated Salary: $20 to $28 per hour based on qualifications.
Through its collection of restored buildings from Manatee County's settlement history and educational programming, MVHP offers visitors the ability to experience life in Manatee County before the arrival of modern conveniences such as automobiles and electricity.
The Part-Time Visitor Services Coordinator position is a part-time, non-supervisory position reporting to the Supervisor of Manatee Village Historical Park.
The Visitor Services Coordinator serves as the first point-of-contact for the general public.
Minimum Qualifications High School diploma or GED One year of recent and relevant experience that demonstrates the ability to apply acute attention to detail in maintenance of detailed data, preferably in an automated systems environment Computer literacy which includes, but is not limited to, proficiency in Microsoft Windows Suite Basic mathematical aptitude, as well as alpha and numeric filing skills required Must be able to operate general office equipment Some experience in cash handling and issuing receipts Some purchasing, invoicing, and inventory experience Organizational Values Along with the satisfactory performance of this job's essential functions, the employee in this position is expected to actively and consistently demonstrate the core values of the Clerk's Office.
Service to All Everyone is my customer.
From our customers to my coworkers and colleagues, excellent service is my primary goal.
I will provide courteous, patient and knowledgeable service to everyone.
Integrity I will foster the highest level of ethical conduct and promote an atmosphere of transparency, accountability and confidentiality in my actions and behavior.
I will comply with all the Clerk's policies.
Respect I will treat the office, everyone I come in contact with and myself with respect.
From punctuality to dress code, I will be mindful of what my actions and my appearance communicate to others.
Communication I will present ideas and information in a thoughtful and courteous manner and be open minded to the ideas and suggestions of others.
I take responsibility to keep others fully informed of situations and information at all levels whether in writing or verbally.
Ownership I accept responsibility for the quality, quantity and timeliness of my work.
I will seek answers to issues I do not understand and I will own my behavior.
Teamwork I hold myself and others accountable for the success of the team.
I support a culture that finds solutions, rather than make excuses or place blame.
I will be flexible and cooperative when faced with change.
Development I will foster an environment of continuous improvement.
I am encouraged to research, study and learn the vast workings of the Clerk's office so I can be of the most service to our customers.
Essential Functions It is understood that every incidental duty connected with operations listed in the job description is not always specifically described, and that employees, at the discretion of management, may be required to perform duties not within their job descriptions.
The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Professional oral and written communication skills Provides excellent customer service to all in person, in email and over the phone; is approachable, helpful and personable; and answers questions knowledgeably and with patience Enforces museum policies in a firm but friendly manner Works effectively on a small team; open to learning, able to take constructive feedback and takes responsibility for their own actions, work, and opinions Ability to engage multiple projects simultaneously and well while meeting deadlines Coordinates and attends to all aspects of visitor experience, including serving as the first point-of-contact for visitors and answering phone calls Communicates to visitors a range of general museum information such as visitor rules, where to find things in the buildings, and up-to-date information on current museum programs, events, and exhibits Directs callers and inquiring visitors to appropriate sources and staff within the museum and takes messages when the appropriate staff member is not available to answer those questions Maintains communications with cultural partners regarding distribution of their flyers and other materials Organizes and maintains up-to-date brochure racks and free literature Manages and operates the museum gift shop Conducts retail sales in the gift shop.
Tracks and reports sales to the Supervisor as required by museum protocols and internal accounting controls Manages cash control and daily deposits with accuracy, including both gift shop revenue and cash donations Orders, stocks, prices, and tracks gift shop inventory that is relevant to the museum's mission and vision Serves as the gift shop desk attendant Assists with general administrative duties, including but not limited to setting up for meetings, recording and entering visitation data, digitizing files, and sorting and distributing mail to appropriate staff Assists with all operations of facility, including emergency preparedness and ongoing custodial duties Assists management with other related duties as assigned Regular and reliable attendance is an essential function of this job ESSENTIAL MENTAL AND PHYSICAL FUNCTIONS The essential mental and physical functions listed below are required in order for an employee to be able to perform the essential functions of this position.
Thinking critically; defined as reading, understanding, and taking appropriate action on detailed and complex information Maintaining confidentiality of information learned or acquired as part of the position which, if disclosed, might have adverse internal effect or objectionable outside results Ability to hear ordinary conversation and office sounds Verbal communication in person and on the phone Written communication by hand and on PC Sitting for prolonged periods of time Standing for prolonged periods of time Repetitive actions/motion of one or both hands Ability to bend/squat/kneel Ability to lift 25 lbs and push/pull 40 lbs.
Estimated Salary: $20 to $28 per hour based on qualifications.
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