Manager of Early Stage Collections
2.
5 Bradenton, FL Bradenton, FL Full-time Full-time $70,000 a year $70,000 a year 1 day ago 1 day ago 1 day ago
Responsibilities:
Manage Early stage Collections Manage BPO Vendor for customer care and collections Perform Collections activities as needed to resolve unpaid account or delinquent account issues Work with Late state Collections manager for Repossession vendors and track progress Advise and follow-up with customers on unpaid accounts Participate in selecting collections vendors Travel to BPO Vendor in Latin America quarterly or as needed Keep records and status of customer's account Ensure all Regulations are followed by the company and its vendors.
Achieve Company delinquency targets Report Collections results
Qualifications:
Previous experience in collections environment managing collectors and or BPO Ability and flexibility to manage near shore/remote agents.
Excellent written and verbal communication skills Ability to prioritize and multitask Have intermediate Microsoft office skills of excel, word, etc.
Be very organized and systematic Solutions based critical thinking skills.
Work with a team to achieve your objectives Ability to be both a Player AND a Coach.
Be able to have fun under stressful conditions and maintain a positive customer experience! Job Type:
Full-time Pay:
$70,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Weekly day range:
Monday to Friday Work setting:
Office
Experience:
Consumer Collections:
3 years (Required) Microsoft Excel:
1 year (Required) Customer service:
1 year (Required) Collection management:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Bradenton, FL Bradenton, FL Full-time Full-time $70,000 a year $70,000 a year 1 day ago 1 day ago 1 day ago
Responsibilities:
Manage Early stage Collections Manage BPO Vendor for customer care and collections Perform Collections activities as needed to resolve unpaid account or delinquent account issues Work with Late state Collections manager for Repossession vendors and track progress Advise and follow-up with customers on unpaid accounts Participate in selecting collections vendors Travel to BPO Vendor in Latin America quarterly or as needed Keep records and status of customer's account Ensure all Regulations are followed by the company and its vendors.
Achieve Company delinquency targets Report Collections results
Qualifications:
Previous experience in collections environment managing collectors and or BPO Ability and flexibility to manage near shore/remote agents.
Excellent written and verbal communication skills Ability to prioritize and multitask Have intermediate Microsoft office skills of excel, word, etc.
Be very organized and systematic Solutions based critical thinking skills.
Work with a team to achieve your objectives Ability to be both a Player AND a Coach.
Be able to have fun under stressful conditions and maintain a positive customer experience! Job Type:
Full-time Pay:
$70,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Weekly day range:
Monday to Friday Work setting:
Office
Experience:
Consumer Collections:
3 years (Required) Microsoft Excel:
1 year (Required) Customer service:
1 year (Required) Collection management:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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