Maintenance Coordinator Customer Service & Call Center - Bradenton, FL at Geebo

Maintenance Coordinator

Assist Property Management with the day to day operations and tenant relations of the property portfolio through the coordination of tenant requests and administration of maintenance services. Serve as the primary daily contact for tenant services.

Essential Functions:
Assist Property Management in promoting, establishing and maintaining positive relations with the tenants and with the day-to-day operations of the property.
Answer and route phone calls from tenants and vendors to the appropriate contact within Property Management and/or dispatch personnel based on immediate needs.
Provide tenants and vendors with assistance in all aspects of scheduling maintenance.
Provide high quality of customer service and take an active role in the tenant retention program.
Update and maintain current daily and emergency tenant contact lists and tenant information manuals.
Provide support to Property Managers by producing, modifying and /or distributing various forms, spreadsheets, manuals, information packages, and miscellaneous type-written information.
Process correspondence with tenants, contractors and other third parties for Property Management staff.
Maintain and update insurance certificate files for all contractors performing work at the properties.
Execute prompt accurate billing of tenant work orders for billable services on a daily basis
Assist in the maintenance of an organized updated manual and electronic filing system for all properties, invoices, purchase orders, vendors, invoices, tenant work order billings and other general files.
Assist with the scheduling of contractor work and coordinate with tenants.
Contribute toward overall office operational needs by helping to provide phone coverage during lunchtime, vacation, sick days, etc., as well as providing administrative support related to maintaining property management operations as necessary.
Compensation
Starting hourly rate of $13.50 plus benefits package to include: Medical, Dental, Life, Disability, Vacation, Paid Holidays, Bonus Potential & 401k match.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.